Meeting Performance Challenges In Local Government

Here are the 5 key performance issues facing Local and Regional Government right now:

1. There is no common understanding of hundreds of performance indicators (PIs)
2. Accessing the data necessary to derive each PI is difficult
3. The quality of data is poor
4. The cost of reporting is high
5. Use of performance reporting is poor

Andrew Rogoyski, Head of Public Sector at Charteris, explores these further and covers the ways the LRG's might look to address them in his paper on "Performance Management for Local and Regional Government Organisations in England" below.

Performance Management for Local and Regional Government Organisations in England - Upload a Document to Scribd

Charteris' ARC Conference Presentation on Leveraging multi-channel Assets

We attended the ARC Retail Conference this morning and gave a breakfast briefing on Cross-Channel Retailing - see slides below.

The slides cover the 3 critical challenges that retailers are facing right now and how they could start addressing them by developing low cost, high benefit, customer propositions through leveraging the channel assets they already have. Here's the slides. The presentation is extremely visual so it should be easy to scan through quickly.

If you want to know more just drop us an email on info@charteris.com or contact as us as below and we'll be more than happy to have a chat.

ARC Conference Presentation - Leveraging Multi Channel Assets V1

View SlideShare presentation or Upload your own. (tags: social retail)

Enjoy!